Over the course of our one year around the world trip, we rented apartments for eight out of the twelve months we traveled. We loved our apartments and vacation rentals are a convenient and economical way to travel (see: http://www.aroundtheworldineasyways.com/?p=1). But choosing wisely with respect to rental accomodations is particularly important; it is much easier to walk away from an inappropriate hotel room than it is an apartment that you booked and payed for in advance. The key is to ask questions, lots of questions, in order to avoid unwanted surprises.
We thought we were pretty thorough when reviewing accommodations, but over the course of the year, we had our share of surprises. The worst, and most stressful, was when we arrived at our apartment in Krakow, Poland. It was late, about 11:30 PM. The owners were generous enough to meet us there even at this late hour. The second bedroom, and it’s bed, were smaller than anticipated, so Siena and Avocet were disappointed. But we figured one could sleep on the sofa bed until next week when my mother was going to arrive. My mother! Oh my God! The apartment was a six story walk up with no lift and my mother, who is 78 years old, with arthritis and COPD, was coming to visit with us and STAY with us for a week! She could barely make it up one flight of stairs let alone six. Despite the fact that the apartment had a very informative web site and I had a good correspondence with its owner in English, I never asked and he never mentioned that the apartment was on the sixth floor of a building with no elevator. I didn’t sleep at all that night trying to figure out what we were going to do. The next morning I started searching on line for a new apartment. I also sent an email to the owner who owned other rental units in Krakow. Fortunately, the day before my mother’s arrival, we moved into another rental apartment owned by our landlord’s mother. This second apartment, in fact, was my second choice of apartments in Krakow. In the end everything worked out fine. But all of this stress, aggravation, and upheaval could have been prevented by asking just one question “What floor is the apartment on and is there an elevator?”
So, here is my list of questions to begin with. As you explore your options, you may find you have more questions to add to this list:
1. Where is the unit located? How far from town, public transportation, supermarkets, restaurants, sites of interest, etc.? Ask for distance in miles/kilometers and not minutes.
2. How many bedrooms does the unit have? (This is different from how many rooms it has) How many does it sleep? How big is each bed?
3. What appliances does the kitchen have? Stove (hob), oven, refrigerator, coffee maker, toaster, etc.4. How big is the unit? Most will quote in square meters. One square meter = 10.76 square feet.
5. Does it come with bed linens, towels, kitchen supplies?
6. What other amenities does it have? Washing machine? TV? DVD player? etc.
7. Does it have an Internet connection? Is it cable or wireless? Does it have a computer?
8. What floor is the unit on? If it is a high floor, is there a lift (elevator) or is it a walk up?
9. What are the arrival and departure arrangements?
10. How much is the unit renting for per week? Does this include everything? Taxes? Cleaning? Other fees?
11. Does the rental rate include any cleanings during your stay?
12. Will they offer a discount for a longer term stay?
13. What type of payment will they accept? Cash, check, credit card.
14. Is a deposit necessary? How will the deposit need to be made?
15. Is a security deposit required? When does it have to be made and when and how will you get it back?
16. Do they have any references?
If this seems like a long list, you’re right, it is. But it is worth while to ask each and every one of these questions (and more if you have something to add to the list). Nobody likes surprises and if you don’t ask the questions, you WILL get surprises.